Lightfoots to launch AI facial recognition system to save time
Joe middleton

Lightfoots to launch AI facial recognition system to save time during conveyancing




Lightfoots LLP is set to launch a digital facial recognition ID verification service for clients through a bespoke app.

The free offering will be introduced next month and aims to save clients time during conveyancing and other transactions where a formal ID verification is required.

The app and supporting process software has been delivered by fintech solutions provider, Nivo.

The identification process takes roughly 90 seconds to complete and is accessible wherever the client has their smartphone or tablet.

A client will be invited to download the app once they’ve instructed the solicitor firm to act on their behalf.

The technology is developed by Onfido and compares facial features of an applicant to their nominated document, such as a passport, driving licence, or national ID card.

The system eliminates human error associated with hard-copy documents and significantly reduces the opportunity for identity fraud.

The practice is committed to developing and implementing smart fintech solutions to improve customer journeys in common legal activities.

Joe Middleton, managing partner at Lightfoots (pictured above), commented: “The legal profession isn’t best known for being digital trailblazers but, at Lightfoots, we’re keen to embrace technology which can make our clients’ journeys through transactions quicker and easier, and not restricted to our office hours. 

“Lenders and brokers are investing considerable time and money in developing slick digital processes for their customers and it’s important that when it comes to the legal sector’s input, we’re equally switched on.” 

He said that the partnership with Nivo would serve as a “springboard” for further enhancements in the future. 

“Digitising processes like this will increase our efficiency and ensure we continue to provide an outstanding, value-for-money service to our customers.” 

“We love working with companies like Lightfoots who demonstrate a real desire to embrace innovation,” added Polly Taylor-Pullen, business development at Nivo.

“Our solution has been shown to speed up deals, improve customer experience and reduce fraud, all while removing the friction involved in delivering regulated products.”

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