Avamore streamlines lending process with Nivo integration

Avamore Capital has integrated Nivo’s ID verification and messaging technology into its lending process to make it as easy as possible for customers to submit necessary KYC.

Through Nivo, clients can communicate with Avamore and share documents, such as bank statements and payslips, and e-sign documents, reducing the submission time.

Philip Gould, head of underwriting at Avamore Capital (pictured above), said: “We have a strong pipeline of deals to complete before the end of the year and it’s incredibly important now, more than ever, that we are taking a streamlined approach to each and every transaction.

“Integrating Nivo has had an immediate and hugely positive impact on our internal processes and customer service. 

“Our primary aim was to streamline the way we gathered KYC information, something which can be very time consuming, but the benefits have been greater than that. 

“For example, all the relevant details for a deal can be accessed through one hub, so less time is spent actually pulling together pieces of documentation.

“This alone saves a lot of time and increases our efficiency.”

Polly Taylor-Pullen, business development member at Nivo, commented: “By digitally streamlining paper-based and clunky processes, the Avamore team has improved the speed at which information can be gathered, while safeguarding their compliance.

“We are pleased to be providing a solution which enables them to deliver a great experience, while supporting the flexible nature of complex cases.”

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