It is claimed that MyLendhub will provide brokers and borrowers with a seamless lending journey from enquiry through to completion and beyond.
Application forms are pre-populated with information provided at enquiry stage, so information doesn’t need to be retyped.
Only applicable questions are visible in application forms, while the latter can be sent to the borrower for digital signatures.
Brokers can receive real-time updates as cases progress, therefore knowing where a deal is at every stage.
They can also opt to receive emails, SMS and/or notifications through the MyLendhub app.
Brokers will be able to sign up to the new broker portal at stand F2 at the FP Show on 7th November at Olympia London.
“After over a year spent developing, testing and building, we’re all incredibly excited to see the portal come to life,” said Christopher Adamou, managing director at Lendhub.
“It really will revolutionise the way people do business with us.”
The portal allows data to be captured and analysed, allowing both parties to spot issues and resolve them.
MyLendhub dashboard
What else does the portal offer?
• drag and drop documents required
• manage your team and reassign cases as appropriate
• know where a deal is at every stage
• see what deals have been completed and when your fees have been paid.
Lendhub’s CRM system has been built to speed up deals.
The CRM system provides:
• a centralised recording and management of pipeline and live loans
• data capture, analytics and the monitoring of key performance indicators
• task automation
• automated document issuance
• real-time updates.
“At Lendhub, we embrace technology and are always looking for ways to enhance our service and make processes more efficient,” added Chris.
“The new CRM system will dramatically increase the efficiency of the operation.
“We’ll be tracking key performance indicators such as time taken to respond to enquiries.
“By having this information live in real time, we’ll spot areas for improvement quickly and check back on process improvements.”
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