The specialist bank gathered extensive market feedback before launching an upgraded version of the online application platform.
- Innovation 'essential' in commercial property finance market this year
- Rob Lankey to join Shawbrook as director of commercial investment
- Shawbrook hires regional development manager
The updated platform is said to deliver key benefits, including:
- important applications will move directly on to the system for a virtual decision
- the dedicated Shawbrook STL team processes all referrals within a four-hour service-level agreement
- loans up to £15m
- instruct valuation and solicitors on receipt of terms
- simple, easy-to-follow digital journey with the Shawbrook sales desk able to offer support when needed
Gavin Seaholme, head of sales at Shawbrook (pictured above), said: “We’ve worked extremely hard to build a slick journey for our short-term offering within the E-AIP platform and I’m delighted with the results.
“We tested this enhancement with some of our broker partners prior to going live and received some positive feedback and suggestions for improvement, which we were able to implement prior to releasing to the rest of our panel.”
Kris Corns, operations director for Crystal Specialist Finance — a Shawbrook-accredited broker — stated that the upgraded online platform was a “great benefit” to the specialist finance distributor.
Leave a comment