The fintech product was introduced to make the lender’s application process quicker and easier for customers and administration staff, as well as accelerate deal completion times.
Using the Nivo app, borrowers can complete biometric ID verification from their own home using the latest facial recognition technology via their mobile devices.
In addition, the document upload functionality and secure instant messaging enables customers to share confidential documents quickly, easily, and securely, speeding up the underwriting process.
Since implementing the app, one Alternative Bridging customer was able to verify their identity and upload supporting documentation within seven minutes of receiving the invitation to download the app to their device.
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Allan Kay, director at Alternative Bridging (pictured above), said: "We understand the importance of supporting flexible human underwriting with the latest technology.
“Speed of application and execution is a key factor in bridging finance, so it is important that we make the customer journey as quick and smooth as possible.
“Nivo’s solution provides a slick mobile experience which benefits brokers, borrowers and our staff.”
Polly Taylor-Pullen, business development sales lead at Nivo, added: “We strive to constantly improve lender and broker conversions by enabling all parties to interact easily and securely, and reduce the time between application and completion.
“The Nivo app is a cost-effective solution to the limitations of post and email, providing a secure and seamless mobile journey which can be implemented within days.
“In a market such as bridging, where speed is so important, it’s great to see Alternative Bridging already benefitting from its customers downloading and using the app to communicate and transfer documents, and I’m sure it will build on this success by staying at the forefront of the switch to digital processing.”
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