OSB Group

Precise Mortgages and Kent Reliance combine BDM teams

OSB Group has revealed its plans for a new sales team structure to provide brokers with enhanced engagement and support opportunities through multiple communication channels.

The group will be combining Precise Mortgages’ and Kent Reliance for Intermediaries’ sales forces into one team to support the group’s multi-brand strategy in Q2 2022.

The new team will consist of 16 BDMs, as well as 10 new telephony BDMs who will provide support via phone calls, video conferencing and webchat facilities.

These plans allow the group to move to a model which provides brokers with the ability to engage via their preferred communication method.

Adrian Moloney, group intermediary director at OSB Group (pictured above), said: “The combination of two sales teams is the next exciting step in the evolution of OSB Group and all part of our goal of providing best-in-class levels of service and support.

“One of the things we’ve learnt from the pandemic is that brokers want to be able to contact us in a variety of ways. 

“We’ve embraced new technologies wholeheartedly over the past couple of years, so as well as face-to-face visits, brokers can speak with us via a telephone call or video call if they prefer.”

Rob Jupp, CEO at Brightstar Financial Group, commented: “This is a smart move from a lender which never rests on its laurels and is always thinking of new ways to support its broker partners.

“By bringing together the expertise from two sales forces into a combined team enables Precise Mortgages and Kent Reliance for Intermediaries to provide more proactive support in a way brokers need it.”

Kevin Roberts, director at Legal & General Mortgage Club, added: “Advisers continue to remind me of the value of their BDMs and it’s great to see OSB Group investing in this area. 

“Giving advisers a choice of ways to communicate, including via face-to-face meetings or telephone and video calls, will help them meet the ever-changing needs of their clients.”

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