On average, brokers are now able to retrieve all the information about their deal nearly five times faster, with brokers stating they found the new portal easier to find a product dashboard, retrieve a case, and submit a DIP or enquiry.
Paula Mercer, head of sales at LendInvest (pictured above), commented: “This launch marks more than just a technological leap — it's a tailored response to the needs of the industry, offering a superior, streamlined application and case management experience.
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“We’ve listened closely to our brokers and used their feedback to deliver a tool that not only accelerates but also enriches the mortgage journey for brokers and clients alike, setting new benchmarks for quality and efficiency in the digital mortgage space."
A broker involved in Beta testing added: “As somebody who’s processing a lot of cases you need to know exactly where you are and what stage you’re at [in a case].
“In this [portal] everything’s already there.”
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