The borrower owns a chain of quality hotels in central London and needed to refinance their existing arrangements.

Their broker, Dominic Williams, regional director at ASC Finance for Business, secured a 49.5% LTV loan of £6.251m over a five-year term at a rate of 5.9% with Atom bank.

Dominic commented: “This was my first experience of using Atom bank, but it certainly won’t be the last; the whole journey was outstanding.

“I was particularly impressed with the ability to use the quick quote tool to test different permutations, while the fact that the client was able to make use of ‘live rates’ meant they received a much better deal.

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“The level of communication was also excellent, as I was kept in the loop throughout and able to help keep the case progressing.

“I have already placed further cases with Atom bank, and look forward to working with them in the future.”

Neil Findlay, regional BDM at Atom bank (pictured above), added: “It’s always incredibly satisfying to deliver such an excellent experience for brokers new to Atom bank.

“That Dominic has gone on to place further cases with us, and become an advocate for our service, shows the impact of building strong relationships with brokers.

“Our combination of nimble, bespoke pricing, a slick process and outstanding communication has helped us build a great reputation in the commercial mortgage space, culminating in us doing more business than ever this year.”