Another day and another mortgage fraudster goes down. But according to two US leading industry experts, mortgage fraud can be stopped at the earliest of stages, simply by watching the swindler’s bottom lip.
Entrepreneur and author, Genie Laborde, has published numerous books on how to get ahead in business and regularly gives training courses and seminars to those at the top of their game, from United Nations diplomats to top Hewlett-Packard executives.
Now she has joined forces with specialist consultant, Robert Nolan, the founder of IvyStone Consulting Group – a consultancy firm dedicated to helping IFAs and lenders build better relationships with clients and estate agents.
Together they have produced a guide on how to spot dishonest and fraudulent activity in its very first stage, and are offering a series of courses to help people learn to spot the signs.
In an interview given to Tom Field, published on the online educational resource, BankInfoSecurity.com, the pair explained the common signs that can be detected and give away the most experienced of liars.
It may seem obvious to point to facial expressions, but contrary to common thought, they argue that it isn’t so much shifty eyes that give most liars away, but their bottom lips.
Apparently most accomplished liars can completely control the movement of their eyes, but can’t control their lips.
“Well the one, the favourite one that almost no one knows about, is the lower lip. I learned this from a friend of mine who is an expert on creativity, and he had interviewed literally thousands of creative people in his study. He is a physiologist at the University of California Santa Cruz.
“In all these interviews he had learned that the lower lip is the one part of your face that will give you away. We don't usually pay attention to the lower lip, so it's just a real pattern to interrupt to teach people how to do this, but once you do that there will be a difference when they are telling the truth and when they are not,” Laborde told Field.
“They bite it, they wiggle it, it disappears, it reappears, and it gets fuller. It is all different, but it will be a different configuration than if they are telling the truth,” she added.
According to the pair, people’s breathing rates can change and so can colour. If some of this seems a little obvious, then that’s because it is, but what Laborde and Nolan promise to offer in their training guide is how to become more perceptive and aware of these subtle changes:
“What we do actually is teach you how to become more perceptive, in other words you see more and you hear more.
“In other words, a lot of information is in the voice, in the tone, the tempo, the volume, the resonance in the voice, all of this will probably shift as you move through your congruence and incongruence.
“So there is a whole lot of information besides the words. I mean the words are one thing, but there is all this other information in the voice,” Laborde said.
So there you go, any suspicions just watch for a bottom lip wobble…
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