Nivo launches AI assistant to coordinate lending cases end-to-end

Nivo has launched Lender Collect, an AI assistant that coordinates a lending case from the first broker email through evidence gathering, underwriting preparation and the conditions that follow the lender's decision.

The AI assistant is available now to UK intermediated lenders, including bridging, specialist property, commercial and asset finance lenders.

Lenders provide their product guides, lending criteria, procedures, application forms and underwriter report template and Nivo configures the service around their case-handling requirements.

The AI reads the broker's instructions and attachments, identifies the parties, establishes amount, purpose, term, security and exit, and checks these against the lender's product criteria.

It flags what fits, what needs clarifying and, where appropriate, an alternative product in the lender's range.

It can request evidence in the lender's preferred order, check documents for completeness and consistency, populate forms, arrange signatures and send consolidated reminders. Company reports, identity checks and optional PEP, sanctions and adverse media screening are built in.

Before underwriting, Lender Collect checks the evidence against the lender's rules and policies, raises further requests and drafts an editable report using the lender's template.

This brings together the deal, criteria, evidence, calculations and discrepancies, with commentary and decision sections marked for the underwriter to confirm, amend or replace.

It then turns the underwriter's recorded conditions into document, form and signature tasks through to a signed loan agreement. Required evidence is tracked against the lender's instructions, with missing pages, conflicting details and unanswered conditions surfaced for review to reduce omissions.

Exceptions, waivers, credit decisions and approvals stay with the lender's authorised team.

Evidence gaps remain visible in the pack, including items waived or unobtainable.

Michael Common, CEO at Nivo, said: "Every intermediated lender runs the same process: a query comes in, evidence is gathered, an underwriter decides, and the conditions are worked through to completion.

“The lenders that win are the ones that are fastest and easiest for brokers to deal with.

“Lender Collect answers in minutes rather than days, at any hour, using the lender's own criteria and documents. That is a conversion play as much as an efficiency play.

“Nivo Collect showed brokers what an AI assistant can do with the gather, check and chase.

“Lender Collect brings that to the other side of the deal. Underwriters open a draft report built from checked evidence, with the decision firmly theirs. Nothing is approved, waived or decided by the AI."