Shawbrook processes over 1,000 short term loan items in a month
By Tom WrightShawbrook Bank processed 4,538 items in September, including 1,086 short term loans
Shawbrook Bank processed 4,538 items in September, including 1,086 short term loans.
The challenger bank dealt with 95.6% of term loan new applications in 72 hours and 90% of short term loans were posted within 24 hours.
Shawbrook released the service level agreement (SLA) figures as part of its pledge to be more transparent with brokers, saying it remains the only lender to do so.
Karen Bennett, Sales and Marketing Director of Commercial Mortgages at Shawbrook Bank, said: “One of the most important parts of our working relationship with our broker partners is being open and transparent.
“This is why we continue to be the only lender who releases SLA data as part of an ongoing desire to be honest about our standard across the board.
“We’re excited for the last couple of months of the year and are looking forward to continuing to work effectively and efficiently with brokers to ensure the best outcomes for clients.”
Shawbrook said it is predicting a busy fourth quarter following the launch of its new regulated bridging mortgage offering.
Keywords: shawbrook bank, challenger bank, short term finance, bridging finance, karen bennett, SLA data, service level agreement data