The buyer experienced issues of dry-rot and therefore pulled out of their first property, then was gazumped on another — which led them to move on to another potential purchase, only to revert back to the second property — before a deal was finalised.

The case took four months from when the introducer first approached Clever Lending with an initial three-week completion timeline.

The regulated bridge was secured against the client’s current property and the property being purchased, valued in total at £883,000.

The loan was for the full purchase price of £300,000, plus fees with an exit generated by the sale of their old residential property.

Matthew Dilks, commercial and bridging specialist at Clever Lending (pictured above), commented: “What we don’t hear about enough is how flexible, accommodating and patient [specialist lenders] can be in supporting the many twists and turns which can come with some particular cases — especially those involving residential purchases and the tide of emotions which come with this.

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“Greenfield Mortgages played a key role throughout what started out as an enquiry for a relatively straightforward three-week completion but ended up as a four-month purchase — a timeframe which is still quite remarkable given the course of events along the way.

“[The team's] approach and reaction to shifting borrowing conditions was highly professional and supportive at all times and offered us a trusted platform to deliver the right solution for our introducer and their client.”

Andrew Franklin, underwriter at Greenfield Mortgages, added: “It’s always great to get a deal over the line, especially when a substantial amount of time and effort has been put in due to unforeseen circumstances.

“The team at Clever Lending provided clear communication to us throughout the transaction, keeping us fully appraised of changes to the property being purchased which enabled us to swiftly underwrite, reissue relevant documents and update solicitors with the changes.

“It’s important in this industry to remember there is a client at the end of every transaction who is relying on us to deliver in a reliable and timely fashion, which can only be achieved if both the broker and lender are working together as one.”